There is no healing spreadsheet

A rogue in my guild is work­ing on mak­ing a com­pe­tent heal­ing priest alt. He asked me where the priest spread­sheet is. Like how you actu­al­ly know for cer­tain, the way a rogue can just say “Well, this sword is just flat-out bet­ter than that one because I put them both in the rogue dps spread­sheet and the answer is: the new one yields +10 dps.” I answered, “Ha ha.”

Heal­ing is much hard­er to diag­nose than tank­ing or dps is. I mean, triv­ial­ly the ques­tion for heal­ing is: Did we wipe? If yes, the prob­lem might be heal­ing, or it might be lack of exe­cu­tion or under­stand­ing of the event. If no, then you did fine. That’s it. Bonus points for nobody dying.

When you’re a dps’er, every choice regard­ing gear and tal­ents and so on can be boiled down to one ques­tion (two if you’re advanced):

  • Sim­ple: Am I per­son­al­ly doing more dam­age?
  • Advanced: Am I mak­ing the group/raid’s total dam­age out­put high­er?

For each event, the raid has X time to do Y dam­age with Z con­straints, now get to it. You can run Recount or Recap or any num­ber of oth­er tools to diag­nose dam­age. It’s triv­ial. You put on a new piece of gear, go raid, and then say,

“Well, I thought bonus crit rat­ing this would help, but my miss rate went up by 2% and I did less over­all dam­age. Guess I’m back to this weak­er look­ing +hit rat­ing blue.”

As far as research, a class’s dps is bro­ken down into a for­mat sim­i­lar to this: If you are build A, stack stat/rating B until Bmax, then stack C stat/rating infi­nite­ly. For frost mages it’s “stack spell hit until the spell cap, then spell haste and spell dam­age infi­nite­ly”.

Tank­ing is hard­er than that. You’re try­ing to both keep aggro and not die. Keep­ing aggro is about gen­er­at­ing threat, which also has par­tic­u­lar gear choic­es, but more or less works like doing dam­age (stack hit rat­ing, exper­tise, spell hit, shield block, attack pow­er, and shield block val­ue in var­i­ous amounts depend­ing on which kind of tank you are). Not dying involves a few vari­ables like sta­mi­na and avoid­ance, as well as pre­vent­ing as much of the spike dam­age as you can. There are trade­offs to be made, but you have a max­i­mum health total that’s easy to see, an avoid­ance rate that’s easy to com­pute. You know you’re doing the right amount of threat if your raid does­n’t have to hold back on dam­age. You bal­ance accord­ing­ly.

Heal­ing? Like tank­ing, the suite of stats changes between classes–some mix of heal­ing, mp5, spir­it, intel­lect, and spell crit. But the act of heal­ing depends entire­ly on each par­tic­u­lar event. Your tank might get crushed, get hit nor­mal­ly, block, or dodge. Every­one in your raid might take steady, con­stant dam­age. Your tank might nev­er drink potions or use health­stones. Your dps might get cleaved by the boss for stand­ing in the wrong place. Your job is not just to heal the tank, it’s to patch the mis­takes in mid-event.

Also, two dif­fer­ent attempts on the same boss with the same raid can go com­plete­ly dif­fer­ent­ly just due to the inher­ent ran­dom­ness of some events. Think of Ilhoof in Kara. If a heal­er gets sac­ri­ficed, it’s extreme­ly tough on the remain­ing heal­ers for those ten sec­onds. If not, that’s nine min­utes of (heal­ing) plea­sure! Switch­ing one piece of gear in that event, and most oth­ers… you can’t actu­al­ly tell if it mat­ters. You just know that a high­er val­ue in your key stats is bet­ter.

On top of all of that, in raids you also must instant­ly and silent­ly adjust to the heal­ing style of the peo­ple around you so that you’re not wast­ing group efforts. That abil­i­ty to adjust is the whole essence of raid healing–it can’t be quan­ti­fied and it does­n’t show up on your char­ac­ter sheet. If I was going to land a slow, mana-effi­cient heal for 5000 and some­one else throws in a mana-inef­fi­cient 2000 heal, caus­ing me to over­heal by 2000 and waste that time and mana, who’s fault is it? (Trick ques­tion, it does­n’t mat­ter. That’s wast­ed mana on some­one’s part, and if you don’t work it out, the raid will wipe at some point due to your col­lec­tive waste of mana.)

So giv­en how neb­u­lous and ran­dom and instinc­tive heal­ing is, how can you tell that you’re doing bet­ter by swap­ping one item for anoth­er? You can’t tell, because you can’t run tests out­side of com­bat. Your heals might hit for a tiny bit less or more, but the actu­al trade off between 6 mp5 and 22 heal­ing? Can’t tell. Your playstyle influ­ences your gear selec­tion more than oth­er roles. Dam­age deal­ers just do dam­age, and every piece of gear they have is about doing more dam­age. There’s no opin­ion as to whether 900 dam­age is more than 800 dam­age. Tanks want to sur­vive and gen­er­ate threat, that’s their bal­ance.

A heal­er who loves mana regen­er­a­tion is going to cast weak­er heals con­tin­u­ous­ly, and make it work. A heal­er who loves larg­er heals is going to try to time their larg­er heals cor­rect­ly so they aren’t wast­ing mana, and make it work. The final grade is: Did we win? Yes. Great, your gear and spec is cor­rect for that event!

Most of us just learn the stats that are nec­es­sary for our build (for exam­ple, spell crit plus heal­ing plus mp5 for a holy pal­adin), and try to get decent lev­els of all of them.

So unfor­tu­nate­ly, there is no heal­ing spread­sheet. This leads to the huge learn­ing curve in learn­ing to heal (and tank), but that’s anoth­er arti­cle.